Purpose

This document provides information on the match exceptions process in Workday.

Contents 

This Fact Sheet will cover the following information:

• Match Exceptions Overview
• Types of Match Exceptions
• Supplier Invoice Matching Discrepancies for Buyers
• Supplier Invoice Matching Discrepancies and Overrides for AP

Audience

• Buyer
• Accounts Payable Data Entry Specialist
• Accounts Payable Settlement Specialist
• Accounts Payable Operations Lead
• Shared Environment Expense Specialist
• Shared Environment Requisition Specialist
• Settlement Specialist
• Tax Manager
• 1099 Specialist
• Expense Data Entry Specialist
• Requisition Requester
• Requisition Requester $3500

Match Exceptions Overview

Workday processes a three-way match to ensure the PO, Receipt, and Supplier Invoice match. If there is a discrepancy between these documents, it will create a match exception if the discrepancy exceeds a determined threshold. All match exceptions will go through the buyer for resolution. 

Types of Match Exceptions

There are two different types of match exceptions - line level exceptions and/or header level exceptions.

Supplier Invoice Matching Discrepancies for Buyers

Note: *UWM is using freight boomerang to move the freight from the header to the line level based on the description above.

Supplier Invoice Matching Discrepancies and Overrides for AP

If the Buyer selects override for a match exception in Workday, the Accounts Payable Operations Lead will go in and approve the override. For Accounts Payable Data Entry Specialists that come across Supplier Invoice Tax Amount or PO Tax Amount exceeds +$0.1 threshold or the +2% threshold, the steps of handling them will depend on the TR Software implementation.