Update: This was fixed on April 30th at 3:30 PM.
If you run into issues, please email help@uw.edu with the subject of "Schedule Builder pin error" More Details: When students use Schedule Builder to view schedule option for their planned courses trying to pin a potential schedule is not always successful, and once a schedule is pinned it is difficult to remove, and may disappear/re-appear as the user refreshes the page.
Recommended Action: At this time there is no known workaround, however users should not be blocked from using Schedule Builder for planning or registration. Users are advised to avoid using the pinned schedule feature, and can still use Schedule Builder to compare possible schedules and select one to add to your plan, or register for.
ID: PRB2850463
More Details: When users click a "Degree Requirements" link on a Program Credentials page in MyPlan, occasionally nothing returns.
MyPlan Team's Plan to Address: UW-IT has investigated and fixed the possible root cause of the issue. ID:PRB2018872
Update: This was fixed on August 3rd at 1:30 PM. If you run into issues, please email help@uw.edu with the subject of "Students Cannot Add Advisers' Recommendations to MyPlan" Recommended Action:
Until a fix is implemented, manually enter any recommended courses in MyPlan as planned items for the appropriate academic quarter. More Details:
- Upon selecting the recommendation and clicking "Add to Plan," an error message appears which says, "Unable to accept adviser recommendation"
- This seems to happen because the student's plan is initialized by the adviser's activity (in adding the recommendation), rather than the student's
- The issue may particularly apply to students with uninitialized plans and no UW academic history
MyPlan Team's Plan to Address: The MyPlan Team has confirmed the issue and is working on a fix that will hopefully be released soon.
ID: PRB1797003
Update: This was fixed on June 27th at 11:00 AM. If you run into issues, please email help@uw.edu with the subject of "Schedule builder doesn't work for Autumn Quarter for Early Fall Start (EFS) students" Recommended Action: Skip schedule builder and use the Registration Preview Page.
More Details:
- If all of the sections for which you want to register appear in the "Registration Preview" area, then you should be good to go when registration opens.
- If you are seeing false conflicts on the Registration Preview page, please email help@uw.edu with the subject "MyPlan EFS False Conflict on Registration Preview Page".
MyPlan Team's Plan to Address: We will be doing an overhaul of schedule builder in February to fix this and many other issues.
ID:PRB0457580
Update: This was fixed on March 17th at 11:43 AM. If you run into issues, please email help@uw.edu with the subject of "MyPlan Error on AYV" Recommended Action: Contact
help@uw.edu with the subject "MyPlan Error on AYV" so the MyPlan team can fix your plan. When adding additional course placeholder notes, please type instead of copying and pasting from another source.
More Details:
- When general placeholders with notes are added to a plan, there is a possibility that an invalid character within the notes will cause the Academic Year View to break.
- You will see a red banner message with the following error message: "We have encountered an error. If this issue continues, please contact help@uw.edu"
- Generally, invalid characters are copied onto the notes field. This can be avoided by typing out the notes instead of copying from elsewhere.
- Once this error occurs the only way to fix it is for the MyPlan Team to update our database.
MyPlan Team's Plan to Address: Working towards including a fix so MyPlan does not break when an invalid character is entered in a future release.
ID: PRB1556987