The Microsoft Infrastructure is a set of capabilities available to enable Microsoft technologies. In many cases, the capabilities meet business needs regardless of the client platform or technology--they aren't necessarily limited to Microsoft technologies. Service options available include the following:
Please contact the UW-IT Service center for assistance: Email: help@uw.edu Phone: 206-221-5000 If you need urgent assistance regardless of UW-IT Service Center hours, then do call the number above. They have the ability to contact engineers and/or escalate to the UW-IT duty manager.