Eduroam Guides


Click on your operating system below to view instructions for removing eduroam or setting up eduroam on your device via our onboarding utility. You will need a working Internet connection in order to complete the eduroam setup instructions. The instructions are general and may change from time to time. First-time eduroam users can navigate straight to the Eduroam Onboarding Guides. If you have used eduroam on your device in the past, you should first remove it via the Eduroam Profile Removal Guides, then go to the Eduroam Onboarding Guides.   If you require further assistance, please contact UW-IT Help.

Eduroam Profile Removal Guides

  1. Click the "Apple" icon
  2. Click "System Settings", "General", and then "Device Management"
  3. Select the "University of Washington" or "UW eduroam (EAP-TLS)" and click "-" (bottom left), then "Remove"
  1. Click the "Apple" icon
  2. Click "System Settings" and then "Privacy and Security"
  3. Click "Profiles"
  4. Select the "University of Washington" or "UW eduroam (EAP-TLS)" Device Profile and click "-" (bottom left) then "Remove"
  1. Click the "Apple" icon
  2. Click "System Settings" and then "Privacy and Security"
  3. Click "Profiles"
  4. Select the "University of Washington" or "UW eduroam (EAP-TLS)" Device Profile and click "-" (bottom left) then "Remove"
  1. Right-click the "Wi-Fi" icon
  2. Click "Network & internet"
  3. Click "Wi-Fi"
  4. Click "Manage known networks"
  5. Search for "eduroam" and click "Forget"
  1. Right-click the "Wi-Fi" icon
  2. Click "Open Network & Internet settings"
  3. Click "Wi-Fi" on the left
  4. Click "Manage known networks"
  5. Select the "eduroam" Wi-Fi network and click "Forget"
  1. Open "Settings" -> "General" -> "VPN & Device Management"
  2. Tap the "University of Washington" or "UW eduroam (EAP-TLS)" Configuration Profile and then tap Remove Profile
  3. Enter your PIN
  4. Tap "Delete"
  1. Open the "Applications" window
  2. Tap "Settings"
  3. Tap "Network & internet"
  4. Tap "Internet"
  5. Tap the gear icon next to "eduroam" then tap Forget
  1. Open the "Dash"
  2. Click "Settings"
  3. Click "Wi-Fi"
  4. Click the gear icon next to "eduroam"
  5. Click "Forget Connection"

Eduroam Onboarding Guides

 
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "Sign In" button to begin the onboard software download process.

    Screenshot of Wi-Fi onboarding page.

  3. Enter your UW NetID and password, then press "Sign in".

    Screenshot of UW NetID login page.

  4. Click the "JoinNow" button to begin the onboard software download.

    Screenshot of Wi-Fi onboarding page with "JoinNow" button.

  5. Open the download location and double-click the file SecureW2.mobileconfig.

    Screenshot of Wi-Fi onboarding instructions.

  6. You may receive a pop-up asking you to review and install the profile in System Settings.

    Screenshot of "Profile installation" notification.

  7. Click the Apple icon in the top left corner of the screen, go to "System Settings", click on General, and then select "Device Management".

    Screenshot of "General" tab in System Settings.  

  8. Double click the file "UW eduroam (EAP-TLS)" under Profiles and click on "Install".

    Screenshot of profile settings.

  9. Select "Install".

    Screenshot of profile settings.

  10. Use your Touch ID sensor or click "Use Password..." to enter your macOS password.

    Screenshot of password pop-up.

  11. The eduroam profile setup is now complete. Click the ok button and close the "Profile" window.

    Screenshot of profile settings.

  12. Next, click on the Wi-Fi icon in the upper right corner and select the "eduroam" network from the list of available networks. You should now be successfully connected to eduroam.
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "Sign In" button to begin the onboard software download process. Screenshot of Wi-Fi onboarding page.
  3. Enter your UW NetID and password then press "Sign in". Screenshot of UW NetID login page.
  4. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  5. Open the download location and double-click the file SecureW2.mobileconfig. Screenshot of Wi-Fi onboarding instructions.
  6. You may receive a popup asking you to review and install the profile in System Settings.Screenshot of "Profile installation" notification.
  7. Click the Apple icon in the top left corner of the screen and go to "System Settings", click on Privacy & Security and then select "Profiles" under Others.Screenshot of "Privacy and Security" tab in System Settings.
  8. Double click the file "UW eduroam (EAP-TLS)" under Profiles and click on "Install".Screenshot of profile settings.
  9. Select "Install". Screenshot of profile settings.
  10. Use your Touch ID sensor or click "Use Password..." to enter your macOS password.Screenshot of password pop-up.
  11. The eduroam profile setup is now complete. Click the ok button and close the "Profile" window.Screenshot of profile settings.
  12. Next, click on the Wi-Fi icon on upper right corner and select "eduroam" network from the list of available networks. You should be now successfully connected to eduroam.
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  3. Open the download location and double-click the "UW-eduroam-setup.exe" file. Screenshot of the File Explorer.
  4. Click "Yes". Screenshot of window titled, "Do you want to allow this app to make changes to your device?"
  5. Click "Next". Screenshot of UW NetID sign-in launcher.
  6. Your web browser will open. Enter your UW NetID and password then click "Sign in". Screenshot of UW NetID login page.
  7. The eduroam profile setup is now complete and you can click "Done" to close the onboard application. Screenshot of window with the message, "You have successfully configured your device for eduroam."
  8. Once setup completes you can delete the "UW-eduroam-setup.exe" file. When your device is in range of an eduroam network it will automatically associate.
 
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  3. Open the download location and double-click the "UW-eduroam-setup.exe" file. Screenshot of the File Explorer.
  4. Click "Next". Screenshot of UW NetID sign-in launcher.
  5. Your web browser will open. Enter your UW NetID and password then click "Sign in". Screenshot of UW NetID login page.
  6. The eduroam profile setup is now complete and you can click "Done" to close the onboard application. Screenshot of window with the message, "You have successfully configured your device for eduroam."
  7. Once setup completes you can delete the "UW-eduroam-setup.exe" file. When your device is in range of an eduroam network it will automatically associate.
 
  1. Open Safari web browser and navigate to http://onboard.wifi.uw.edu. NOTE: Other web browsers will not work correctly.
  2. Tap "Sign In" to begin the onboard. Screenshot of Wi-Fi onboarding page.
  3. You will be re-directed to a UW sign-in page. Enter your UW NetID and password, then tap "Sign in". Screenshot of UW NetID login page.
  4. Tap "JoinNow". Screenshot of Wi-Fi onboarding page.
  5. Tap "Allow". Screenshot of pop-up with the message, "This website is trying to download a configuration profile. Do you want to allow this?"
  6. Tap "Close". Screenshot of confirmation pop-up.
  7. Navigate back to your home screen and tap "Settings". Screenshot of home screen.
  8. Tap "Profile Downloaded". Screenshot of Settings page.
  9. Tap "Install". Screenshot of profile settings.
  10. Enter your lock screen passcode. Screenshot of passcode prompt.
  11. Tap "Install". Screenshot of warning page.
  12. Tap "Install". Screenshot of warning page.
  13. Tap "Done". Screenshot of profile settings.
  14. Tap the "General" then Tap "Settings" to take you back to the main menu. Tap "WLAN", wait a few moments for your device to scan available Wi-Fi networks. Select the "eduroam" Wi-Fi network and your device will associate with the WiFi network. This step only needs to be completed once after the first onboard.
  15. When your device is in range of an eduroam network it will automatically associate.
  1. Open Chrome web browsers and navigate to http://onboard.wifi.uw.edu. NOTE: Other web browsers will not work correctly.
  2. Tap the "Download" button to open the Google Playstore. Screenshot of Wi-Fi onboarding page.
  3. Tap the "Install" button to install the SecureW2 JoinNow software. Screenshot of Google Play store item.
  4. Tap your device's "Overview" button and select your web browser to go back to the onboarding website. Screenshot of web browser in device overview.
  5. Tap "JoinNow". Screenshot of Wi-Fi onboarding page.
  6. Tap "Next".Screenshot of pop-up with the message, "Save this network?"
  7. Tap "Save".Screenshot of pop-up with the message, "Save this network?"
  8. Once setup completes, you can uninstall the SecureW2 JoinNow software. As of Android 12, this will no longer remove your eduroam profile.Screenshot of page with the message, "Your device is now configured for eduroam!"
  9. When your device is in range of an eduroam network it will automatically associate.
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "JoinNow" button to begin the onboard script download. Screenshot of Wi-Fi onboarding page.
  3. Open a terminal window. Assuming your download location is in your Home directory, run the following commands. cd Downloads/ sh SecureW2_JoinNow.run Screenshot of a terminal window.
  4. Your web browser will open. Enter your UW NetID and password then click "Sign in". Screenshot of UW NetID login page.
  5. Your terminal window will come back in to focus. Close the terminal window. Screenshot of a terminal window.
  6. Once setup completes you can delete the "SecureW2_JoinNow.run" file. When your device is in range of an eduroam network it will automatically associate.