Eduroam Guides


Click on your operating system below to view instructions for removing eduroam or setting up eduroam on your device via our onboarding utility. You will need a working Internet connection in order to complete the eduroam setup instructions. The instructions are general and may change from time to time. First-time eduroam users can navigate straight to the Eduroam Onboarding Guides. If you have used eduroam on your device in the past, you should first remove it via the Eduroam Profile Removal Guides, then go to the Eduroam Onboarding Guides.   If you require further assistance, please contact UW-IT Help.

Eduroam Profile Removal Guides

  1. Click the "Apple" icon
  2. Click "System Settings", "General", and then "Device Management"
  3. Select the "University of Washington" or "UW eduroam (EAP-TLS)" and click "-" (bottom left), then "Remove"
  1. Click the "Apple" icon
  2. Click "System Settings" and then "Privacy and Security"
  3. Click "Profiles"
  4. Select the "University of Washington" or "UW eduroam (EAP-TLS)" Device Profile and click "-" (bottom left) then "Remove"
  1. Click the "Apple" icon
  2. Click "System Settings" and then "Privacy and Security"
  3. Click "Profiles"
  4. Select the "University of Washington" or "UW eduroam (EAP-TLS)" Device Profile and click "-" (bottom left) then "Remove"
  1. Click the "Apple" icon
  2. Click "System Preferences"
  3. Click "Profiles"
  4. Select the "University of Washington" or "UW eduroam (EAP-TLS)" Device Profile and click "-" (bottom left) then "Remove"
  1. Right-click the "Wi-Fi" icon
  2. Click "Network & internet"
  3. Click "Wi-Fi"
  4. Click "Manage known networks"
  5. Search for "eduroam" and click "Forget"
  1. Right-click the "Wi-Fi" icon
  2. Click "Open Network & Internet settings"
  3. Click "Wi-Fi" on the left
  4. Click "Manage known networks"
  5. Select the "eduroam" Wi-Fi network and click "Forget"
  1. Open "Settings" -> "General" -> "VPN & Device Management"
  2. Tap the "University of Washington" or "UW eduroam (EAP-TLS)" Configuration Profile and then tap Remove Profile
  3. Enter your PIN
  4. Tap "Delete"
  1. Open the "Applications" window
  2. Tap "Settings"
  3. Tap "Network & internet"
  4. Tap "Internet"
  5. Tap the gear icon next to "eduroam" then tap Forget
  1. Open the "Dash"
  2. Click "Settings"
  3. Click "Wi-Fi"
  4. Click the gear icon next to "eduroam"
  5. Click "Forget Connection"

Eduroam Onboarding Guides

 
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "Sign In" button to begin the onboard software download process.

    Screenshot of Wi-Fi onboarding page.

  3. Enter your UW NetID and password, then press "Sign in".

    Screenshot of UW NetID login page.

  4. Click the "JoinNow" button to begin the onboard software download.

    Screenshot of Wi-Fi onboarding page with "JoinNow" button.

  5. Open the download location and double-click the file SecureW2.mobileconfig.

    Screenshot of Wi-Fi onboarding instructions.

  6. You may receive a pop-up asking you to review and install the profile in System Settings.

    Screenshot of "Profile installation" notification.

  7. Click the Apple icon in the top left corner of the screen, go to "System Settings", click on General, and then select "Device Management".

    Screenshot of "General" tab in System Settings.  

  8. Double click the file "UW eduroam (EAP-TLS)" under Profiles and click on "Install".

    Screenshot of profile settings.

  9. Select "Install".

    Screenshot of profile settings.

  10. Use your Touch ID sensor or click "Use Password..." to enter your macOS password.

    Screenshot of password pop-up.

  11. The eduroam profile setup is now complete. Click the ok button and close the "Profile" window.

    Screenshot of profile settings.

  12. Next, click on the Wi-Fi icon in the upper right corner and select the "eduroam" network from the list of available networks. You should now be successfully connected to eduroam.
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "Sign In" button to begin the onboard software download process. Screenshot of Wi-Fi onboarding page.
  3. Enter your UW NetID and password then press "Sign in". Screenshot of UW NetID login page.
  4. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  5. Open the download location and double-click the file SecureW2.mobileconfig. Screenshot of Wi-Fi onboarding instructions.
  6. You may receive a popup asking you to review and install the profile in System Settings.Screenshot of "Profile installation" notification.
  7. Click the Apple icon in the top left corner of the screen and go to "System Settings", click on Privacy & Security and then select "Profiles" under Others.Screenshot of "Privacy and Security" tab in System Settings.
  8. Double click the file "UW eduroam (EAP-TLS)" under Profiles and click on "Install".Screenshot of profile settings.
  9. Select "Install". Screenshot of profile settings.
  10. Use your Touch ID sensor or click "Use Password..." to enter your macOS password.Screenshot of password pop-up.
  11. The eduroam profile setup is now complete. Click the ok button and close the "Profile" window.Screenshot of profile settings.
  12. Next, click on the Wi-Fi icon on upper right corner and select "eduroam" network from the list of available networks. You should be now successfully connected to eduroam.
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "Sign In" button to begin the onboard software download process. Screenshot of Wi-Fi onboarding page.
  3. Enter your UW NetID and password then press "Sign in". Screenshot of UW NetID login page.
  4. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  5. Open the download location and double-click the file SecureW2.mobileconfig. Screenshot of Wi-Fi onboarding instructions.
  6. You may receive a popup asking you to review and install the profile in System Preferences.Screenshot of "Profile installation" notification.
  7. Click the Apple icon in the top left of the screen and select "System Preferences" option, then click "Profiles" near the bottom right corner.Screenshot of System Preferences.
  8. In the "Profiles" box, click "Install" near the top right corner..Screenshot of profile settings.
  9. Use your Touch ID sensor or click "Use Password..." to enter your macOS password.Screenshot of password pop-up.
  10. Click "Install". Screenshot of profile settings.
  11. The eduroam profile setup is now complete. Close the "Profile" window.Screenshot of profile settings.
  12. Next, click on the Wi-Fi icon on upper right corner and select "eduroam" network from the list of available networks. You should be now successfully connected to eduroam.
 
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  3. Open the download location and double-click the "UW-eduroam-setup.exe" file. Screenshot of the File Explorer.
  4. Click "Yes". Screenshot of window titled, "Do you want to allow this app to make changes to your device?"
  5. Click "Next". Screenshot of UW NetID sign-in launcher.
  6. Your web browser will open. Enter your UW NetID and password then click "Sign in". Screenshot of UW NetID login page.
  7. The eduroam profile setup is now complete and you can click "Done" to close the onboard application. Screenshot of window with the message, "You have successfully configured your device for eduroam."
  8. Once setup completes you can delete the "UW-eduroam-setup.exe" file. When your device is in range of an eduroam network it will automatically associate.
 
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "JoinNow" button to begin the onboard software download. Screenshot of Wi-Fi onboarding page.
  3. Open the download location and double-click the "UW-eduroam-setup.exe" file. Screenshot of the File Explorer.
  4. Click "Next". Screenshot of UW NetID sign-in launcher.
  5. Your web browser will open. Enter your UW NetID and password then click "Sign in". Screenshot of UW NetID login page.
  6. The eduroam profile setup is now complete and you can click "Done" to close the onboard application. Screenshot of window with the message, "You have successfully configured your device for eduroam."
  7. Once setup completes you can delete the "UW-eduroam-setup.exe" file. When your device is in range of an eduroam network it will automatically associate.
 
  1. Open Safari web browser and navigate to http://onboard.wifi.uw.edu. NOTE: Other web browsers will not work correctly.
  2. Tap "Sign In" to begin the onboard. Screenshot of Wi-Fi onboarding page.
  3. You will be re-directed to a UW sign-in page. Enter your UW NetID and password, then tap "Sign in". Screenshot of UW NetID login page.
  4. Tap "JoinNow". Screenshot of Wi-Fi onboarding page.
  5. Tap "Allow". Screenshot of pop-up with the message, "This website is trying to download a configuration profile. Do you want to allow this?"
  6. Tap "Close". Screenshot of confirmation pop-up.
  7. Navigate back to your home screen and tap "Settings". Screenshot of home screen.
  8. Tap "Profile Downloaded". Screenshot of Settings page.
  9. Tap "Install". Screenshot of profile settings.
  10. Enter your lock screen passcode. Screenshot of passcode prompt.
  11. Tap "Install". Screenshot of warning page.
  12. Tap "Install". Screenshot of warning page.
  13. Tap "Done". Screenshot of profile settings.
  14. Tap the "General" then Tap "Settings" to take you back to the main menu. Tap "WLAN", wait a few moments for your device to scan available Wi-Fi networks. Select the "eduroam" Wi-Fi network and your device will associate with the WiFi network. This step only needs to be completed once after the first onboard.
  15. When your device is in range of an eduroam network it will automatically associate.
  1. Open Safari web browser and navigate to http://onboard.wifi.uw.edu. NOTE: Other web browsers will not work correctly.
  2. Tap "Sign In" to begin the onboard. Screenshot of Wi-Fi onboarding page.
  3. You will be re-directed to a UW sign-in page. Enter your UW NetID and password, then tap "Sign in". Screenshot of UW NetID login page.
  4. Tap "JoinNow". Screenshot of Wi-Fi onboarding page.
  5. Tap "Allow". Screenshot of pop-up with the message, "This website is trying to download a configuration profile. Do you want to allow this?"
  6. Tap "Close". Screenshot of confirmation pop-up.
  7. Navigate back to your home screen and tap "Settings". Screenshot of home screen.
  8. Tap "Profile Downloaded". Screenshot of Settings page.
  9. Tap "Install". Screenshot of profile settings.
  10. Enter your lock screen passcode. Screenshot of passcode prompt.
  11. Tap "Install". Screenshot of warning page.
  12. Tap "Install". Screenshot of warning page.
  13. Tap "Done". Screenshot of profile settings.
  14. Tap the "General" then Tap "Settings" to take you back to the main menu. Tap "WLAN", wait a few moments for your device to scan available Wi-Fi networks. Select the "eduroam" Wi-Fi network and your device will associate with the WiFi network. This step only needs to be completed once after the first onboard.
  15. When your device is in range of an eduroam network it will automatically associate.
  1. Open Chrome web browsers and navigate to http://onboard.wifi.uw.edu. NOTE: Other web browsers will not work correctly.
  2. Tap the "Download" button to open the Google Playstore. Screenshot of Wi-Fi onboarding page.
  3. Tap the "Install" button to install the SecureW2 JoinNow software. Screenshot of Google Play store item.
  4. Tap your device's "Overview" button and select your web browser to go back to the onboarding website. Screenshot of web browser in device overview.
  5. Tap "JoinNow". Screenshot of Wi-Fi onboarding page.
  6. Tap "Next".Screenshot of pop-up with the message, "Save this network?"
  7. Tap "Save".Screenshot of pop-up with the message, "Save this network?"
  8. Once setup completes, you can uninstall the SecureW2 JoinNow software. As of Android 12, this will no longer remove your eduroam profile.Screenshot of page with the message, "Your device is now configured for eduroam!"
  9. When your device is in range of an eduroam network it will automatically associate.
  1. Open your Chrome (other browsers generally do not work) and navigate to http://onboard.wifi.uw.edu.
  2. Tap the "Download" button to open the Google Playstore
    Screenshot of Wi-Fi onboarding page.
  3. Tap the "Install" button to install the SecureW2 JoinNow software
    Screenshot of Google Play store item.
  4. Tap your device's "Overview" button and select your web browser to go back to the onboarding website
    Screenshot of web browser in device overview.
  5. Tap "JoinNow"
    Screenshot of Wi-Fi onboarding page.
  6. Tap "Yes, App will configure and connect" then tap "Allow only while using the app". In order for the application to auto-connect your Android 10 or higher device to eduroam, Google requires the app to have Location Permissions. If you choose not to allow Location Permissions, you will need to select the eduroam Wi-Fi network manually and point the profile to the correct CA and user certificates.
    Screenshot of page titled, "Location Permission Required." Screenshot of pop-up prompt with the message, "Allow JoinNow MultiOS to access this device's location?"
  7. Tap "Next".
    Screenshot of UW NetID sign-in launcher.
  8. You will be re-directed to a UW sign-in page. Enter your UW NetID and password then tap "Sign In".
    Screenshot of UW NetID login page.
  9. Read through the instructions then tap "Next".
    Screenshot of Wi-Fi onboarding instructions.
  10. Long press your currently connected Wi-Fi network, e.g. "University of Washington", then tap "Forget". Tap the back button on your device to return to the JoinNow app.
    Screenshot of Wi-Fi settings.
  11. Tap "Done"
    Screenshot of page with the message, "Nice! You have successfully connected to eduroam."
  12. Once setup completes, do not uninstall the SecureW2 JoinNow software as all versions of Android from 11 and below will also remove the eduroam profile.
  13. When your device is in range of an eduroam network it will automatically associate.
  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the "JoinNow" button to begin the onboard script download. Screenshot of Wi-Fi onboarding page.
  3. Open a terminal window. Assuming your download location is in your Home directory, run the following commands. cd Downloads/ sh SecureW2_JoinNow.run Screenshot of a terminal window.
  4. Your web browser will open. Enter your UW NetID and password then click "Sign in". Screenshot of UW NetID login page.
  5. Your terminal window will come back in to focus. Close the terminal window. Screenshot of a terminal window.
  6. Once setup completes you can delete the "SecureW2_JoinNow.run" file. When your device is in range of an eduroam network it will automatically associate.