Wi-Fi Advisories


This page contains important advisory notices for devices connecting to University of Washington Wi-Fi networks.

06/04/25:  The University of Washington SSID decommission

The University of Washington SSID is going through a phased decommission scheduled to be completed by June 2027. Starting in Sept 2026, guests/visitors and UW affiliates needing to onboard eduroam must instead use the encrypted Husky Guest SSID option which is now available for use. Persons with UW credentials using University of Washington should transition off this SSID prior to the decommission. Guests/visitors at UW Medicine locations should use ‘Patients and Visitors’ SSID. Questions should be directed to help@uw.edu and request that the ticket be assigned to the wireless service team.

05/20/2024 - eduroam certificate expiration notices

It has already been four years since we moved to using certificate-based authentication for eduroam and user certificates are starting to expire. Users may receive a notice via email from SecureW2, our configuration utility provider, email address "notifications@securew2.com" that look similar to this: "Hello username@uw.edu, This is a notice that your eduroam Wi-Fi access will expire in 30 day(s). Device: Certificate serial: Please re-enroll for network access here : https://onboard.wifi.uw.edu Regards, UW-IT Wireless Services" These are legitimate notices and users should re-onboard their devices. It may not always be easy to know which device this is referencing; it should be referencing the device that was onboarded to eduroam the longest time ago. If you are unsure, you can: onboard all of your devices again; wait for the certificate to expire and then re-onboard; or contact UW-IT for assistance.

01/25/2022 - eduroam - UW NetID authentication being switched off

To provide enhanced security, we will be turning off the option to connect to eduroam via your UW NetID and password (EAP-PEAP), and replacing it with certificate-based authentication (EAP-TLS). If you're unsure if your device uses a UW NetID/password or an authentication certificate, then we recommend you go ahead and reconfigure it using our tool via onboard.wifi.uw.edu before February 1st, 2022.

05/01/2020 - eduroam moves to EAP-TLS

Due to changes to the eduroam Wi-Fi service as of 05/01/20, users are required to re-onboard their devices. Please visit our Eduroam Onboarding Guide for step-by-step instructions or click onboard.wifi.uw.edu to onboard right away.  

03/13/2020 - Problem with connecting to Wi-Fi 6 (802.11ax) Capable Access Points with Intel® Wireless Adapters Supporting 802.11ac

Certain older generation Windows-based Intel wireless adapters are unable to see Wi-Fi 6/802.11ax networks unless their drivers have been updated. This means that your device may not be able to connect to the Wi-Fi in any buildings that are running the latest generation Wi-Fi 6 Access Points. You can view the advisory from Intel here or download the automated Intel® Driver & Support Assistant here. If the driver assistant doesn't find your driver, you may need to manually download it from the Intel website.