IT support teams and service desks can become a recognized Organization Exchange Support Group (OESG) in order to offer additional services and advanced features not included in our general Exchange support service offering. Many of these services either require significant expertise or a higher level of support than the general Exchange support service is currently resourced to offer. Each Organization Exchange Support Group is free to offer some or all options described, but you will need to contact the OESG directly regarding the services they offer.
Examples include:
Organization Exchange Support Groups will provide the best and most complete user support for Outlook, OWA, and other email support questions. They are familiar with internal IT systems, may have administrative rights to the workstations in your department or business unit, and will have the information and expertise required to help with local computer configurations.
UW-IT maintains a list of current Organization Exchange Support group here (see below). Can't find your Organization Exchange Support Group on the list? Please contact help@uw.edu.
Certain scenarios may call for the creation of an OESG, including academic departments or business units moving from locally managed email services or other email platforms to UW Exchange Online, or perhaps a group/unit is newly formed and needs the ability to offer advanced features over the basic offering to users. In those cases, a new Organization Exchange Support group needs to be established.
An Organization Exchange Support Group will be:
UW-IT will need the following information to provision a new Organization Exchange Support Group:
Please email help@uw.edu with the above information to be added to the list as a designated Organization Exchange Support Group.
| Department/Unit | Short Name | Email Address | Phone Number |
| Academic and Student Affairs | ASA, EOSS, HSS | asahelp@uw.edu | 206-543-9413 |
| Applied Physics Laboratory | APL | help@apl.uw.edu | 206-543-7845 |
| Behavioral Research and Therapy Clinic | BRTC | brtc@uw.edu | 206-543-2630 |
| Burke Museum | Burke | burkeit@uw.edu | 206-616-6286 |
| Capital Planning & Development | CPD | cpdhelp@uw.edu | 206-221-4297 |
| Cardiovascular Health Research Unit | CHRU | chruit@uw.edu | 206-221-7775 |
| Center for Studies in Demography and Ecology | CSDE | csde_help@uw.edu | - |
| Center for Technology and Disability Studies | CTDS | ctdshelp@uw.edu | - |
| Civil and Environmental Engineering | CEE | ceehelp@uw.edu | (206) 685-6695 |
| Collaboration Core | - | collabit@uw.edu | - |
| Collaborative Health Studies Coordinating Center | CHSCC | ccit@uw.edu | 206-897-1955 |
| College of Arts & Sciences | CAS-IT | CAS-IThelp@uw.edu | 206 543-6366 |
| College of Built Environments | - | be-help@uw.edu | 206-543-8531 |
| College of Education | CoE | edhelp@uw.edu | 206-221-4693 |
| College of Engineering | COE | help@engr.washington.edu | 206-221-4214 |
| College of the Environment | - | envithelp@uw.edu | 206-616-0854 |
| CoMotion | comotion | itsreq@uw.edu | 206-616-6080 |
| Continuum College | CCIT | ctnmhelp@uw.edu | 206-685-5637 |
| Creative Communications | - | c2help@uw.edu | - |
| Daniel J. Evans School of Public Policy and Governance | Evans | evanshelp@uw.edu | 206-616-7360 |
| Dean of Medicine | DOM | domhelp@uw.edu | - |
| Dean Of Public Health (SPH) | - | davidtg@uw.edu | 206-685-0977 |
| Department of Aeronautics and Astronautics | UWAA | uwaahelp@uw.edu | 206-685-6101 |
| Department of Anesthesiology & Pain Medicine | ANESTH | techdesk@uw.edu | 206-616-8115 |
| Department of Bioengineering | BiOe | norbert@uw.edu | 206-543-9757 |
| Department of Biology (IT) | Biology | dhurl@uw.edu | 206-685-8035 |
| Department of Biostatistics | - | biosys@uw.edu | - |
| Department of Chemical Engineering | ChemE | chemesupport@engr.washington.edu | 206-543-3227 |
| Department of Chemistry | - | chemit@uw.edu | - |
| Department of Communications | Com | pelcdv@uw.edu | 206-543-4763 |
| Department of Comparative Medicine | compmed | cmedhelp@uw.edu | 206-221-0550 |
| Department of Electrical Engineering | ECE | help@ece.uw.edu | 206-685-1664 |
| Department of Environmental and Occupational Health Science | - | ehit365@uw.edu | 206-616-7836 |
| Department of Environmental Health & Safety | EHS | ehstech@uw.edu | 206-543-7282 |
| Department of Epidemiology | - | epi365@uw.edu | 206-616-7836 |
| Department of Family Medicine | FAMMED | uwfmhelp@uw.edu | 206-616-8381 |
| Department of Global Health | DGH | dghit@uw.edu | 206-221-5927 |
| Department of Health Systems and Population Health | HSPop | hsitsup@uw.edu | 206-616-2944 / 206-221-8020 |
| Department of History | History | histcomp@uw.edu | 206-616-9169 |
| Department of Laboratory Medicine | labmed | labmedhelp@uw.edu | 206-598-6155 |
| Department of Mathematics | - | matho365@uw.edu | 206-543-2752 |
| Department of Medicine IT | DOM | ishelp@medicine.washington.edu | 206-616-8805 |
| Department of Obstetrics and Gynecology | ObGyn | ishelp@medicine.washington.edu | 206-616-8805 |
| Department of Orthopaedics & Sports Medicine | Orthop | orthohlp@uw.edu | 206-221-5380 |
| Department of Pathology | - | support@pathology.washington.edu | 206-221-5790 |
| Department of Pediatrics | Peds | pedcomp@uw.edu | 206-543-7337 |
| Department of Psychiatry & Behavioral Sciences | PBSCI | psychits@uw.edu | 206-543-0894 |
| Department of Psychology | - | dougkalk@uw.edu | 206-543-8281 |
| Department of Speech & Hearing Sciences | SPHSC | sphscc@uw.edu | 206-543-8725 |
| Department of Statistics | stat | help@stat.washington.edu | 206-685-2303 |
| Department of Surgery | SORCE; SURG; WISH; ASONE | techdesk@uw.edu | 206-616-8115 |
| Departments of Economics, Philosophy, and Sociology | SavTech | savtech@uw.edu | 206-685-9325 |
| Division of Enrollment Management | DoEM | enrmgmt@uw.edu | 206-543-6050 |
| Earth and Space Sciences | ESS | comphelp@ess.washington.edu | 206-685-3398 |
| Foster School of Business | - | bacshelp@uw.edu | - |
| Friday Harbor Laboratories | FHL | fhlit@uw.edu | 206-626-0704 |
| Gale Lab IT | - | galeadmn@uw.edu | 206-732=6082 |
| Global Innovation Exchange | GIX | gixhelp@uw.edu | 206-897-9035 |
| Hall Health Primary Care Center | - | hhnhelp@uw.edu | 206-616-1824 |
| Housing and Food Services | - | hfsit@uw.edu | 206-543-1015 |
| HUBert-X-Team (HUB Tech) | - | hubtech@uw.edu | 206-616-0243 |
| IMA - Recreational Sports | - | kbeth6@uw.edu | 206-616-1087 |
| Information School | - | ihelp@uw.edu | 206-616-3086 |
| Information Technologies UW Tacoma | - | tachelp@uw.edu | - |
| Institute for Health Metrics and Evaluation | IHME; Rosling | ihmehelp@uw.edu | - |
| Institute for Learning & Brain Sciences | - | ilacsts@uw.edu | 206-221-3674 |
| ITS Workforce Management Systems | wms-its | wms-its@uw.edu | 206-520-5148 |
| Jackson School of International Studies | - | jsishelp@uw.edu | 206-616-5935 |
| Managed Workstation Service | MWS | help@uw.edu | 206-221-5000 |
| Mechanical Engineering | ME | mehelp@uw.edu | 206-616-1867 |
| MEDEX Northwest IT group | - | itmedex@uw.edu | 206-616-4001 |
| Microbiology | - | mbioit@uw.edu | 206-616-0113 |
| Office of Animal Welfare | - | oawhelp@uw.edu | 206-616-9290 |
| Office of CISO | CISO | ciso@uw.edu | 206 685-8210 |
| Office of Minority Affairs & Diversity | OMAD | techhelp@uw.edu | 206-685-0169 |
| Office of Research Info Systems | ORIS | orissys@uw.edu | - |
| Physiology & Biophysics Department | - | fer@uw.edu | 206-685-2107 |
| Radiology MRI LAB | - | discsupp@uw.edu | 206-543-3488 |
| RADONC (Radiation Oncology) | - | support@radonc.washington.edu | 206-598-4231 |
| School of Aquatic & Fishery Sciences | SAFS | parker@uw.edu | 206-616-0854 |
| School of Art + Art History + Design | SoAAHD | soahelp@uw.edu | 206-616-6742 |
| School of Dentistry | SOD | sodit@uw.edu | - |
| School of Environmental and Forest Sciences | SEFS | sefsit@uw.edu | 206-616-7365 |
| School of Law | law | lawhelp@uw.edu | 206-616-4357 |
| School of Music | MUS | cmt@uw.edu | 206-543-0543 |
| School of Nursing-L&IT | SON | sonhelp@uw.edu | 206-616-7435 |
| School of Pharmacy | SOP | twentzel@uw.edu | 206-221-1050 |
| School of Social Work | SSW | sswtech@uw.edu | 206-685-2295 |
| Social Dev. Research Group | - | sdrgtech@uw.edu | 206-221-4647 |
| SSW Alliance for Child Welfare Excellence Seattle Training Center | SSW ACWESTC | SSWTech-sswtech@uw.edu | - |
| The Office of Information Security | OIS | pgraff@uw.edu | 206-543-0255 |
| Undergraduate Academic Affairs (UAA IT) | UAA | uaahelp@uw.edu | 206-221-6061 |
| University Advancement | ADV | advhelp@uw.edu | 206-221-3947 |
| UW Athletics | - | icait@uw.edu | 206-543-7412 |
| UW Autism Center | UWAC | authelp@uw.edu | 425-445-0787 |
| UW Bothell | - | uwbit@uw.edu | 425-352-3456 |
| UW Facilities | UWF | uwftech@uw.edu | 206-221-1212 |
| UW Finance, Planning, and Budgeting | FPB | uwfithelp@uw.edu | 206-543-8953 |
| UW Graduate School | grad | gradhelp@uw.edu | - |
| UW Law Library | - | libhelp@uw.edu | 206-543-6457 |
| UW Libraries | LIB | libsys@uw.edu | 206-543-7043 |
| UW Meany | - | meanycs@uw.edu | 206-543-8408 |
| UW Medicine (UWMC, HMC, UWP, UWPN, NWH) | - | mcsos@uw.edu | 206-520-2200 |
| UW Medicine Airlift Northwest | ALNW | help@airliftnw.org | 206-965-1925 |
| UW Medicine Communication Technologies | UWMCC | comtech@uw.edu | 206-520-2020 |
| UW Radiology SOM | - | somradit@uw.edu | 206-221-3016 |
| UWB-CC Campus Library Technology Services | UWBLTS | uwblts@uw.edu | 425-352-3450 |
| UW-IT ACA | - | ds-exchange@uw.edu | - |
| UW-IT DOIT Program | doit | mcrip@uw.edu | 206-221-4166 |
| UW-IT Technology | uwtech | help@uw.edu | 206-221-5000 |
| Washington National Primate Research Center | WANPRC | pcinnovate@uw.edu | - |
| Washington Sea Grant in the College of the Environment | WSG | wsgit@uw.edu | - |
| Washington State Transportation Center - Urban Form Lab | TRAC-UFL | tracexch@uw.edu | - |