Amazon Web Services (AWS)


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Overview

Cloud Computing for the UW research community with discounted price and support from UWIT. 

Amazon Web Services (AWS) is a public cloud platform that provides solutions and services such as virtual machines, database instances, storage, and more. 

AWS is offered under the Internet2 NET+ service agreement through an authorized third-party reseller, Four Points Technology.  Please note that we are moving away from the previous reseller, DLT Solutions. 

This service agreement includes: 

  • Negotiated contracts, BAAs, and discounts
  • A Data Egress Fee Waiver that refunds egress charges up to 15% of an account’s monthly spend for eligible accounts. This waiver effectively eliminates the standard charges for moving data out of the AWS Service.
  • Access to the NIH STRIDES initiative with additional discounts and support.
  • Exemption from indirect costs with UW spend category, expenditure object code, Cloud Computing Services – F&A Exempt (SC1708). See our F&A Waiver knowledge base article for more information.

Obtain this Service

Cloud Intake Form - to get started, fill out the form, and a help ticket and REF number will be created to keep you updated via email and the MyRequests Portal. 

AWS Procurement Process

Important

Backstop Purchase Order Requirement for AWS Accounts

UWIT Research Computing requires a backstop Purchase Order (PO) for all Amazon Web Services (AWS) accounts provisioned through our reseller, Four Points Technology, regardless of available credit amounts. 
This requirement is intended to reduce the risk of service disruption in cases where project credits are exhausted. When an AWS account exceeds its available credit limit, associated services and stored data may be frozen or restricted until billing is resolved. This may interrupt research activities and could lead to data loss if the issue is not promptly identified. 
Maintaining a backstop PO (even for a nominal amount) helps ensure continuity of access during billing transitions. Research groups may also configure AWS budget usage limits to receive advance notice of credit depletion and proactively manage project continuity.

Cloud Computing Service Catalog – Ordering Amazon Web Services (AWS) via Workday - UWIT

Eligibility

Available to UW faculty, staff, and affiliates with valid UW NetIDs and appropriate worktags. 

Pricing 

Prices for AWS services are set by Amazon and are based on usage. Negotiated Discounts from Internet2 NET+ are applied to all accounts serviced through the reseller. 

Service & Availability Targets 

AWS support is available 24x7 

Account provision time varies, but may be 1 to 3 weeks.  

Getting Support 

UWIT does not provide direct support for AWS but does facilitate access to support from AWS and the eScience Institute.

Cloud Computing How-To Guides.

Helpful resources