Manage Your Purple Chat History


Purple gives you control over your conversations. You can review, delete, and manage your chat history at any time, helping you organize your work and maintain control over the information stored in your account. 

This article explains how to manage your chats. For information on retention periods, automatic deletion, and access controls, refer to Chat Retention and Deletion

Understanding Chat History

By default, Purple saves your conversations so you can return to them later. Saved chats allow you to: 

Access to chat history is strictly controlled and limited to specific authorized situations, such as:  

Any access is logged and auditable, and there is no general or informal ability to browse user conversations. 

Viewing Your Chat History 

To view a previous conversation: 

  1. Sign in to Purple
  2. Open the Chat History panel. 
  3. Select the conversation you want to reopen. 
  4. Continue the conversation or review previous messages. 

Each conversation is stored separately, making it easier to find and revisit previous work. 

Deleting Individual Conversations 

If you no longer need a conversation, you can delete it. 

To delete a chat: 

  1. Locate the conversation in your Chat History. 
  2. Hover over the chat and click the ellipsis (...) to display the options menu.  
  3. Select Delete. Once deleted, the conversation is removed from your chat history and can no longer be accessed. 

Using Incognito Chat 

Purple also provides an Incognito Chat option for conversations you do not want saved to your chat history. 

To enable Incognito chat, click the Incognito Chat icon (Incognito Chat) icon on the top of the Purple window. 

When Incognito Chat is enabled: 

Incognito Chat can be useful when: 

Best Practices 

When using Purple: